Sales Support Specialist
Remote
Full Time
Student (High School)
Verde Farms, LLC
www.verdefarms.com
Title: Sales Support Specialist
Description: Provides essential administrative and operational support to the Sales/Ops team, managing orders and communications
Reports To: Sr Director Sales Operations
Salary: $55,000 - $75,000
About Verde
Verde Farms is the leading marketer of natural, organic, and grass-fed beef in the United States. Working with family farms across the globe, we are connecting consumers who desire healthy, great-tasting meat raised sustainably. Our employees believe in the company’s core set of principles and leadership’s commitment to innovation!
As a dynamic, value-driven, privately held company based in the greater Boston area, Verde Farms employees are united by the company’s mission, supportive culture, shared values, and integrity. This is a great time for key individuals to be a part of the double-digit growth of an organization that continuously creates new opportunities for team members to develop while changing the industry landscape.
About the Position:
Reporting directly to the Sr Director Sales Operations, the Sales Support Specialist is responsible for providing support to Verde Regional Sales Managers during the sales process. They help customers resolve sales-related issues in a timely manner, generally providing real-time support. They are an integral part of the sales team, communicating and recording customer interactions.
Key Responsibilities:
Why Verde Farms?
Working Conditions
There’s something special about working at Verde Farms. We operate with a core set of principles: the promotion of health and wellness, animal welfare, and environmental sustainability. These driving forces shape our vision and actions that guide every decision regarding supply, products, partners, and employees.
If you are motivated, detail-oriented, and passionate about supporting a high-performing sales team in a mission-driven organization, we encourage you to apply.
**No Agency Candidates at this time. **
www.verdefarms.com
Title: Sales Support Specialist
Description: Provides essential administrative and operational support to the Sales/Ops team, managing orders and communications
Reports To: Sr Director Sales Operations
Salary: $55,000 - $75,000
About Verde
Verde Farms is the leading marketer of natural, organic, and grass-fed beef in the United States. Working with family farms across the globe, we are connecting consumers who desire healthy, great-tasting meat raised sustainably. Our employees believe in the company’s core set of principles and leadership’s commitment to innovation!
As a dynamic, value-driven, privately held company based in the greater Boston area, Verde Farms employees are united by the company’s mission, supportive culture, shared values, and integrity. This is a great time for key individuals to be a part of the double-digit growth of an organization that continuously creates new opportunities for team members to develop while changing the industry landscape.
About the Position:
Reporting directly to the Sr Director Sales Operations, the Sales Support Specialist is responsible for providing support to Verde Regional Sales Managers during the sales process. They help customers resolve sales-related issues in a timely manner, generally providing real-time support. They are an integral part of the sales team, communicating and recording customer interactions.
Key Responsibilities:
- Use sales communication techniques and tools (written & oral) for customer interactions.
- Use Salesforce, Tableau, and other Verde systems necessary to perform the job.
- Process customer orders in Salesforce and coordinate with Ops Team to ensure fulfillment.
- Maintain relationships with processors and shipping teams regarding customer order details.
- Communicate with buyers daily on all order updates and changes.
- Maintain carrier relationships as the logistics contact for day-to-day shipping needs.
- Main point of contact for logistics questions and issues for customers and processors.
- Track/communicate/resolve all incoming complaints and inquiries.
- Work cross-departmentally to assist in issue resolution.
- Work with Sales on all account-level requirements.
- Work as part of a team to create outstanding customer experience.
- Help Verde improve processes by bringing creative and fresh new ideas.
- Maintain high personal and moral standards in judgment and decisions.
- other activities as assigned by Management within scope and ability
- Bachelor’s degree or equivalent professional experience required.
- 3+ years of related Sales Support and/or Customer Service experience required.
- Must have strong attention to detail and be an expert at time management.
- Excellent interpersonal skills and strong work ethic.
- Ability to prioritize and excel in a fast-paced environment.
- Top-notch oral and written communications skills.
- Excellent organizational skills and multi-task management.
- Proven ability to manage multiple projects at a time while paying strict attention to detail.
- Strong willingness to commit to and adhere to program/project deadlines.
- Seeks opportunities to use imagination and express originality.
- Self-directed. Sets and works towards accomplishment of self-imposed goals and deadlines.
- Prior Consumer Product Goods/food manufacturing company a plus.
- Prior use of Salesforce is a bonus.
- Highly collaborative, perceptive, and operate with integrity
Why Verde Farms?
- Excellent Health Benefits.
- Competitive Salary.
- Amazing PTO Policy.
- Awesome Work Environment.
Working Conditions
- Location: United States – Boston, Massachusetts, East Coast – Virtual
- Schedule: Full-time
There’s something special about working at Verde Farms. We operate with a core set of principles: the promotion of health and wellness, animal welfare, and environmental sustainability. These driving forces shape our vision and actions that guide every decision regarding supply, products, partners, and employees.
If you are motivated, detail-oriented, and passionate about supporting a high-performing sales team in a mission-driven organization, we encourage you to apply.
**No Agency Candidates at this time. **
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